Privacy Policy | GBbooking.com

• Contact details: name, phone number, email address and details you choose to provide.
• Booking and enquiry details: selected service, requested date or time, location, guest count and information needed to respond.
• Provider information: business name, service details, contact information and listing content submitted by providers.
• Technical information: browser and device type, pages visited, usage data and diagnostics collected through hosting, security or analytics services.
• Communications: messages and information you send to support.

Do not submit passwords, one-time codes or sensitive payment card details in general enquiry fields.

• Respond to questions, enquiries and support requests.
• Help process, coordinate or communicate booking requests where the feature is available.
• Connect customers with the provider they selected or contacted.
• Maintain, troubleshoot, protect and improve the platform.
• Detect spam, fraud, misuse or activity that may compromise security.
• Communicate important service or policy updates and meet legal obligations.

We may share information needed to handle your request with the relevant service provider. For example, a provider may need your name, phone number, requested service and preferred schedule to respond to a booking enquiry.

We may use service providers for website hosting, security, analytics, communications and technical operations. Information may also be disclosed when required by law, to protect users or the platform, or in connection with a legitimate business reorganisation.

A provider is not an employee or agent of GBbooking.com merely because their listing appears on the platform.

If you call a provider, open WhatsApp or visit an external website, that interaction may be handled by the relevant third party under its own privacy terms. Information you share directly with a provider or third-party platform is not controlled by this website.

Our official blog is blog.gbbooking.com and may use separate hosting, analytics or cookie technologies.

The website or its hosting and analytics services may use cookies or similar technologies for essential functionality, security, performance measurement or preferences. You can manage cookies through your browser settings. Blocking some cookies may affect parts of the site.

We take reasonable steps appropriate to the platform to protect information against unauthorised access, loss, misuse or alteration. No website, internet transmission or storage system can be guaranteed completely secure.

We retain information for as long as reasonably necessary to respond to requests, maintain records, operate the platform, resolve disputes and meet legal requirements. Retention periods may vary by information type and purpose.

You may contact us to ask about personal information you submitted, request correction of inaccurate details, or request deletion where applicable law and legitimate recordkeeping needs permit. We may need to verify your identity before acting.

Email official@gbbooking.com with the subject “Privacy Request”.

GBbooking.com is not intended to collect personal information directly from children without appropriate parent or guardian involvement. If you believe a child has submitted personal information improperly, contact us so we can review the request.

We may update this policy as platform features or legal requirements change. The updated version will be published here with a revised effective date.

Effective date: 31 October 2026.

For privacy questions, email official@gbbooking.com or use our Contact Form. You can also visit Customer Support.